Type72 privacy notice
This Privacy Notice explains how Type72 collects and uses personal information.
1. Who controls your information
The data controller is:
Jason Gibbons trading as Type72
Website: type72.com
Email: [email protected]
2. Information we may collect
Depending on how you interact with us, we may collect:
- name;
- email address;
- telephone number where provided;
- billing and delivery address;
- order information;
- correspondence;
- product enquiries;
- vehicle make, model and configuration where relevant;
- photographs you voluntarily provide;
- measurements or product specifications you provide;
- payment transaction information;
- delivery and tracking information;
- product complaints, returns or safety reports; and
- technical website information such as IP address, where collected by our hosting or security systems.
We do not intentionally request special category personal information unless legally necessary.
3. Why we use information
We may use personal information to:
- answer enquiries;
- process orders;
- manufacture customised products;
- take payment;
- deliver products;
- provide customer support;
- process cancellations and refunds;
- investigate warranty, quality or safety concerns;
- contact customers concerning product safety or recalls;
- prevent fraud and misuse;
- administer our website;
- maintain appropriate financial and business records; and
- comply with legal obligations.
4. Lawful bases
Depending upon the circumstances, Type72 may process information because:
- it is necessary to perform a contract or take steps requested before entering a contract;
- we have a legal obligation;
- it is necessary for our legitimate interests and those interests do not override your rights; or
- you have given consent where consent is the appropriate lawful basis.
5. Payments
If payments are processed through a third-party payment provider, that provider may process payment-card or banking information directly.
Type72 should generally not need to retain complete payment-card information.
The relevant provider’s own privacy terms will apply to information it processes as an independent controller where applicable.
6. Sharing information
We may share information where reasonably necessary with:
- payment processors;
- postal and courier providers;
- website hosting providers;
- email providers;
- IT service providers;
- professional advisers;
- insurers; and
- government, regulatory or law-enforcement bodies where legally required.
We do not sell personal information.
7. Product safety
We may retain contact, order, product and batch information where reasonably necessary for product traceability and safety.
If a product-safety issue is identified, we may use this information to contact affected purchasers.
8. How long we retain information
We retain information only for as long as reasonably necessary for the purpose for which it was collected, including applicable:
- contractual;
- tax and accounting;
- product-safety;
- insurance; and
- legal requirements.
We periodically review information that we retain and securely delete or anonymise information no longer reasonably required.
9. Data security
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, disclosure, alteration or destruction.
10. International transfers
Some technology providers may process information outside the UK.
Where UK data-protection law requires safeguards for an international transfer, we will take appropriate steps to ensure those safeguards are in place.
11. Your rights
Subject to applicable data-protection legislation and the circumstances of the processing, you may have rights concerning:
- access to your personal information;
- correction;
- erasure;
- restriction;
- objection;
- data portability; and
- withdrawal of consent where processing relies upon consent.
Contact: [email protected]
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.
12. Cookies
Where type72.com uses cookies or similar technology, we will provide appropriate information about their purpose and, where legally required, obtain consent before placing non-essential cookies.